Refund policy
At BeeZ BBQ, every order is freshly prepared for your event. Because our food is made-to-order, we cannot accept returns once products have been delivered or picked up.
Cancellations & Refunds
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Deposits: A non-refundable 30% deposit is required to secure your catering date.
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Cancellations:
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If you cancel 7 or more days before your event, your deposit may be applied toward a future booking.
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If you cancel less than 7 days before your event, your deposit is forfeited.
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No-shows or day-of cancellations are not eligible for a refund.
Order Issues
If there is an issue with your order (wrong items, missing items, or quality concerns), please contact us within 24 hours at [phone/email]. We’ll review your concern and work with you on a fair solution, which may include a partial refund or credit toward a future order.
Event Adjustments
Guest counts and menu changes must be confirmed no later than 5 days before your event. After this time, we cannot guarantee adjustments.
Contact
For any questions about our Return & Refund Policy, reach us at:
📧 [EmaIL]